This week I came across an online column on CNET.com written by Marguerite Reardon titled 'Ask Maggie' This is a weekly advice column that answers readers' wireless and broadband questions.
Her column this week deals with a particulary frightening prospect in the age of digital connections: "Imagine opening your wireless bill and finding a charge for $8,000. That's exactly what happened to one family, who wrote to Ask Maggie for some advice. These victims of "bill shock" are not alone. The Federal Communications Commission said earlier this week that it gets nearly 1,500 complaints every year about outrageous phone bills. To help curb this problem, the FCC this week voted to consider new regulation that would require operators to provide alerts when subscribers are about to go over their voice, text, or data limits. In this week's Ask Maggie column she shares some tips for avoiding "bill shock," and provides information on where people affected by this issue can file their complaints or share their stories. Check out this on-line column here: CNET News - Ask Maggie
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