If you have experienced the following message on your Casablanca recently while burning an Arabesk created project to DVD, then I may have the cure for you! I had this prompt pop-up on my last week while I was burning a short video out to DVD. I went back and made certain I had performed the appropriate steps to prepare for my DVD burning) see notes below for the free checklist to successful DVD burning. And sorry, but any blank DVDs that you may have tried to use and received the unsuccessful menu prompt - toss 'em out... they're coasters and are not truly blank and cannot be reused.
To solve this particular dilemma, I recommend a tip I picked up myself a couple weeks back on the Cassie Tips List. It's simple but unexpected -- load your blank DVD into the Casablanca DVD drive prior to entering the Arabesk menu. I tried it and it worked! When I inserted the black DVD when the software asked for it (as part of the process when you click 'Write DVD' in Arabesk) then I would almost always experience a failure with the message pictured above. But when I follow this simple step of inserting the blank disk prior to the menu prompt - it worked. Go figure!
To help you make certain you have addressed the appropriate steps prior to DVD authoring, I invite you to review (and even print-out) this resource from my website: Ensuring Success with DVD Arabesk 4 (Checklist for DVD Authoring with Arabesk 4). This is located in the free/public resources section of my website.
When buying new DVD/BD´s, be shure to check out if the writing speed is recognised by Arabesk!
This is shown in the "Media Info" within Arabesk. Last time I had some cheep BD-R that told the BD-Burner 8x. But the BD-R was labeled 2x-4x. With the normal "maximum" write speed, 3x BD-R failed bevor I took a look at the speed. After setting the speed to 4x, it worked. This is also important, when "unknown" speed is shown. Then you have to set this by hand.
Posted by: Michael Huebmer | 12/01/2010 at 11:44 PM
Definitely a good point Michael. I am glad you pointed that out as I understand from other colleagues they have also run into quality problems with off-brands. It is so much better to spend a few extra pennies per disk to ensure your project goes smoothly to your audience. Avoid that special discount at your local office supply store and go for a higher grade blank media.
I recommend only using quality blank media - for DVDs I use both Taiyo Yuden and Ritek commercial quality blank DVD.I purchase mine in spools of 100 from CAM Audio in Dallas, Texas.
Posted by: Chet Davis | 12/02/2010 at 09:07 AM